We stand by our solutions and do not believe a job is finished simply because it has been installed.  Our goal is to ensure the technology is always available so our customers can enjoy the benefits of your audio video solution.   In the event of questions or troubleshooting, we encourage you to contact us.

Comprehensive Service Solutions

A proper maintenance and service program will not only extend the service life of your audio video system, but it will insure that these critical business systems perform properly day in and day out. At Red Skies Multimedia, we offer maintenance, service and support as part of our overall audio video service offering. In addition, extended audio video warranties and/or audio video system service contracts are available for qualified systems.  With our tailored service programs, we meet all requirements for audiovisual assistance from basic to full service levels of support.

 Today, we help make technology easier for our clients in the following areas:

  • ·         Complete post-sale and installation support
  • ·         Maintenance
  • ·         Sales and repair of all AV equipment (ßLink to Products page)

 

Protect Your Investment with Preventative Maintenance Plans

Once your audio and/or video conferencing system has been successfully implemented, the best way to protect your investment is with a Maintenance Plan. A Maintenance Plan maximizes the return on your technology investment by ensuring optimal system performance.  Maintenance plans are customized to meet your specific needs.  Call or email us to learn more about this service.

Projector Maintenance & Cleaning Service

$150.00  Special Price $99.00

Includes:

  • ·         Multi-point inspection
  • ·         Clean optics/LCD panel
  • ·         Clean fans and air filter
  • ·         Check convergence of LCD panels
  • ·         Check focus and zoom function
  • ·         Test all inputs

Under Warranty Projector Service

No Charge

  • ·         All projectors repaired by factory-trained technicians
  • ·         Optical system aligned and adjusted
  • ·         5 business day turnaround time on warranty repair (assuming parts in stock)

 

NOTE:  The following items are NOT covered by the Manufacturer’s warranty and will be billed separately.

  • ·         Lamps, cables and remotes
  • ·         Preventative maintenance service
  • ·         Warranty does not cover accidental damage to hardware

Out of Warranty Projector Service

Free Evaluation

  • ·         Complete evaluation and quotation of repairs needed
  • ·         All projectors repaired by factory-trained technicians
  • ·         Includes optical system alignment
  • ·         5 business day turnaround time on warranty repair (assuming parts in stock)

Contact our Service Department today at 412-650-7395, or email service@redskiesmultimedia.com with subject line of “Service/Support Inquiry”, to learn more about how we can assist you with your AV support and/or service needs.